Information Security Management Policy

Our company, which provides payment and electronic control systems software and production services, design, sales and marketing, hosting, management and control of hardware, information assets for corporate and individual users with or without POS and similar devices and smart cards, and information security activities used to protect these assets. Within the scope of our information security policy, which is used to protect electronic information assets of the activities of departments such as Management, R&D, Software, Accounting and Finance, Purchasing, Supply Management, Administrative Affairs, Quality, Human Resources;

  • To fully perceive and fully meet the service quality, price, deadline and social compliance expectations of our group and end customers and to ensure the continuity of customer satisfaction,
  • To reach the desired level in service quality, to take into account the expectations of end customers and to provide this with on-site service quality,
  • To anticipate and prevent the legal and quality-related risks that may be encountered in the service at the earliest stage by using scientific methods, and thus to target zero errors,
  • To provide the same quality at every point we serve by determining the standard ways of doing business,
  • To implement and develop a quality management system that considers the relationship between company processes,
  • To ensure the participation of all employees in line with the goals and objectives of our company,
  • To maintain a mutually beneficial business relationship with its suppliers and to support the establishment and management of a quality management system of its main suppliers,
  • To ensure that the activities carried out are carried out effectively, accurately, quickly and safely,
  • To comply with all customer conditions and legal obligations,
  • To be aware of the risks on the confidentiality, accessibility and integrity of all kinds of information assets belonging to our company, our customers, suppliers and business partners and to manage these risks,
  • To create high awareness in information security and full participation in the concept of information security throughout the company with continuity in training and consultancy,
  • To make it a structure that constantly improves, develops and does not allow the emergence of new risks by systematically addressing information security,
  • To perform the service completely within the scope of our customers and within the planned time in Penetration Tests, sharing the situations that may cause interruption during the service with the customer, and ensuring the security of the obtained penetration test data,
  • To ensure that the personnel who will take part in penetration tests are knowledgeable, experienced and competent in their field,

We promise.

GENERAL MANAGER

Service Management Policy

Establishing a management system that complies with the requirements of ISO/IEC 20000:2012 within the framework of all legal regulations, raising awareness of INVENTIV employees in line with this goal, internalizing quality service management systems, sharing this perspective with all our customers and business partners, providing IT service delivery that guides our customers and business partners without being limited to customer demands.

We promise.

GENERAL MANAGER